Privacy Policy

Who We Are

phoravinexa operates as a budget automation platform, helping individuals and businesses in the United Kingdom manage their finances more effectively. We're based at UNIT 6B, The Fort Shopping Park, Fort Pkwy, Birmingham B24 9FP, United Kingdom, and we take your privacy seriously.

When we say "we," "us," or "our," we're referring to phoravinexa. When we say "you" or "your," we mean anyone who uses our services, visits our website, or interacts with our platform in any way.

Information We Collect

Running a budget automation platform means we need certain information to provide our services effectively. We're transparent about what we collect and why we need it.

We don't collect information we don't need. Everything we gather serves a specific purpose related to providing you with better budget automation tools and services.

How We Use Your Information

Your data isn't just sitting in our servers collecting digital dust. We use it to make your experience with phoravinexa as helpful and secure as possible.

Service Provision

• Creating and managing your budget automation account
• Processing your financial data to provide budgeting insights
• Generating reports and analytics about your spending patterns
• Sending you important updates about your account or our services

Platform Improvement

• Analysing how users interact with our platform to identify areas for enhancement
• Developing new features based on user behaviour patterns
• Testing different interface designs to improve user experience

Security and Compliance

• Detecting and preventing fraudulent activities
• Monitoring for security threats and unauthorized access attempts
• Meeting our legal obligations under UK data protection laws

Information Sharing

We don't sell your personal information to anyone. That's not our business model, and it never will be. However, there are specific circumstances where we might share your information.

Service Providers

We work with carefully selected third-party companies that help us operate our platform. These might include cloud hosting providers, payment processors, or customer support tools. All these partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

Legal Requirements

Sometimes we're legally required to share information with government authorities, law enforcement, or regulatory bodies. This only happens when we receive valid legal requests or when it's necessary to protect our users, our platform, or the general public.

Business Transfers

If phoravinexa is ever acquired by another company or undergoes a merger, your information might be transferred as part of that transaction. We'd notify you well in advance and ensure the new entity maintains the same privacy standards.

Data Retention

We don't keep your information forever. Different types of data have different retention periods based on legal requirements and business needs.

When we delete your data, we ensure it's completely removed from our active systems and backups. However, some anonymised, aggregated data might remain in our analytics systems for business intelligence purposes.

Security Measures

Protecting your financial information is our top priority. We've implemented multiple layers of security to keep your data safe from unauthorised access, alteration, or destruction.

Technical Safeguards

• End-to-end encryption for all data transmission
• AES-256 encryption for data storage
• Multi-factor authentication for account access
• Regular security vulnerability assessments
• Automated backup systems with secure off-site storage

Operational Security

Our team receives regular security training, and we maintain strict access controls. Only authorised personnel can access user data, and all access is logged and monitored. We also work with security experts to conduct regular penetration testing and security audits.

Cookies and Tracking

We use cookies and similar technologies to make our platform work properly and to understand how you use our services. Here's what you need to know about our cookie practices.

Essential Cookies

These cookies are necessary for our platform to function. They help with things like keeping you logged in, remembering your preferences, and ensuring your data loads correctly. You can't opt out of these cookies if you want to use our services.

Analytics Cookies

We use analytics cookies to understand how users interact with our platform. This helps us identify which features are most useful and where we can make improvements. These cookies collect aggregated, anonymous information.

Managing Cookies

You can control cookie settings through your browser preferences. However, disabling certain cookies might affect how our platform works for you. We provide clear information about cookie choices during your first visit to our website.

International Data Transfers

While we primarily operate within the United Kingdom, some of our service providers might be located outside the UK. When we transfer your data internationally, we ensure it receives the same level of protection as required by UK data protection laws.

We only work with providers in countries that have been deemed adequate by UK authorities, or we use additional safeguards like Standard Contractual Clauses to ensure your data remains protected.

Children's Privacy

Our services are not designed for children under 13, and we don't knowingly collect personal information from children under this age. If we discover that we've collected information from a child under 13, we'll delete it immediately.

For users between 13 and 18, we recommend parental or guardian involvement when setting up budget automation accounts, as financial management often involves family decisions.

Changes to This Policy

We occasionally update this privacy policy to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes, we'll notify you through email or prominent notices on our platform.

We encourage you to review this policy periodically to stay informed about how we're protecting your information. The "Last Updated" date at the top of this page shows when the most recent changes were made.